Maria's dental emergency

Maria had been experiencing toothache - enduring 6 weeks of pain, reaching the point where she could no longer eat. At this point Maria booked an emergency appointment with us at Envisage Dental Ferndown. She called the clinic first thing in the morning and we booked her in within a few hours to see the dentist.

What we did

We saw Maria as soon as we could. Although our dentists are booked up well in advance we always leave a few appointments each day for the unforeseen emergency. When Maria came in, we took time to understand the problem and then used a digital X-Ray to help diagnose the issue as well as examine the tooth and surrounding areas carefully.

Outcome

The X-Ray showed Maria had an infection. Our dentist prescribed a course of antibiotics and invited Maria back a week later to ensure the problem had been resolved.

What did Maria say?

"I have been going to Envisage Dental Ferndown for over 25 years and I wouldn't consider changing to another clinic as I am always happy with service. I always get a warm and friendly welcome from all the team. I felt a few twinges with my tooth a while ago, but this had developed to the point where my mouth was swollen and I was in so much pain that I couldn’t eat. I was so relieved when I called the practice and they said they could see me the same day! The experience was actually fine, brilliant! My dentist gave me a course of antibiotics and I made a review appointment to see her a week later. I felt things had improved and she examined the area to check that was the case and the infection had gone. I am now totally out of pain and booked in for my 6 month Dental health review and with the hygienist too!"

What to do in an Emergency

Don’t allow any dental discomfort to develop… Call us on 01202 871488 immediately and seek advice. We will always try to offer advice over the phone wherever possible until you are able to come see us at Envisage Dental Ferndown.

Patient Reviews

See why so many patients recommend Envisage Dental Ferndown

Our reputation is built on care and trust. We're proud to care for generations of patients who continue to recommend us.

Leave a Google Review

Patient reviews

1607 Reviews

5.0
NG

Nicola Godfrey

Today I had a long appointment with Tom Rowland and I would like to say what a pleasant and friendly dentist he is. He described everything he was going to do and answered my questions. I am so pleased with the result of his treatment as I can now smile again with confidence !!!

25th May 2026

I was a new patient with an infection and the receptionist were so lovely and did what they could to get me in. Hugo, the dentist was so kind. He explained the entire procedure and was compassionate and efficient. I am so glad moved to this practice, I can’t thank them enough.

24th May 2026

All members of staff were friendly and professional. The dentist understood my worries and after a through examination, was able to set my mind at rest.

23rd May 2026

Everything , I did not like going to dentist but staff were so nice , made me feel at ease and happy with the results , thank you , Roberta Kearley x

22nd May 2026

Phillipa is the best hygienist .

21st May 2026

the friendly atmosphere. The calmness of the building.

20th May 2026

It is all very professional and the focus given leaves you with the feeling that nothing will be missed.

17th May 2026

Having very high anxiety issues, dentist trips have always been difficult for me. My trip to the hygienist (Stephanie Davis) was a very comfortable experience providing a very professional, gentle and informative appointment. Just being able to feel comfortable has made my visits less stressful. Thank you.

17th May 2026

All the staff are professional and friendly, si Im feel relaxed and confident during all my visits.

16th May 2026

Tom has a friendly personality. Talks you through treatment options. Explains everything. Very relaxed atmosphere in surgery with a lovely young smiley nurse.

16th May 2026

Tom my Dentist and his assistant are superb. Olga and her assistant Leonie? We’re equally kind and caring. A great team at Ferndown for me.

16th May 2026

Everyone working at Envisage Ferndown are so helpful and friendly. I would highly recommend friends and family to use them.

KL

Karen Lindsay

Have had several visits here in the past few weeks and can highly recommend the team there. The receptionists are welcoming and the treatment I received from both Hugo and Mel was first class. I was made to feel at ease and every part of the treatment was explained, they listened to my concerns and questions and showed me photos at the end to illustrate what had been done. Would particularly recommend to anyone who is nervous or anxious as they are so friendly and take the time to look after you throughout the whole visit.

15th May 2026

A very caring and experienced team.

14th May 2026

No long wait, very friendly, and very efficient.

14th May 2026

Good communucation from reception team re scheduling of meeting and clear advice from dentist on options and next steps

14th May 2026

Staff are helpful and friendly

TG

Tim Gough

I’ve had an outstanding experience with Envisage Dentistry in Ferndown, under the care of Dr Tom Rowland and his brilliant Nurse Tayla. What began as a desire to improve my smile turned into an 18-month journey that exceeded all expectations. From the initial consultation through to the final results, every step was handled with professionalism, precision, and genuine care. I went through braces to straighten my teeth, followed by whitening, composite bonding, and ultimately a full set of crowns on my top row, and the transformation has been incredible. Tom was fantastic throughout the entire process. He took the time to explain each stage clearly, made sure I was comfortable with every decision, and delivered results that look completely natural while still being a huge improvement. The whole team at Envisage were welcoming and supportive, which made what could have been a daunting process feel smooth and reassuring. I couldn’t be happier with my new smile and would highly recommend them to anyone considering cosmetic dental work.

TG

Teyo Garcia

I had a routine check-up with Tom and hygiene appointment with Olga today at the Envisage Clinic in Ferndown, Dorset; and I couldn’t be more pleased with the service. From the moment I walked in, the reception staff were friendly and efficient, making the check-in process quick and stress-free. Tom was extremely professional, thorough, and took the time to explain everything clearly, including what they were looking for during the exam and any areas I should keep an eye on. I really appreciated how they made sure I was comfortable throughout and answered all my questions without rushing. The hygienist, Olga, did a fantastic job with the GBT Airflow treatment, very gentle but thorough, and they gave helpful advice on improving my brushing technique. The clinic itself is always very clean, modern, and well-organized, which also added to the overall positive experience. Overall, I felt well cared for and informed about my dental health. I would most definitely recommend this practice to anyone looking for a reliable and professional dentist.

12th May 2026

Hugo is very professional, helpful, and so caring.

Prev Previous
Next Next