Maria's dental emergency

Maria had been experiencing toothache - enduring 6 weeks of pain, reaching the point where she could no longer eat. At this point Maria booked an emergency appointment with us at Envisage Dental Ferndown. She called the clinic first thing in the morning and we booked her in within a few hours to see the dentist.

What we did

We saw Maria as soon as we could. Although our dentists are booked up well in advance we always leave a few appointments each day for the unforeseen emergency. When Maria came in, we took time to understand the problem and then used a digital X-Ray to help diagnose the issue as well as examine the tooth and surrounding areas carefully.

Outcome

The X-Ray showed Maria had an infection. Our dentist prescribed a course of antibiotics and invited Maria back a week later to ensure the problem had been resolved.

What did Maria say?

"I have been going to Envisage Dental Ferndown for over 25 years and I wouldn't consider changing to another clinic as I am always happy with service. I always get a warm and friendly welcome from all the team. I felt a few twinges with my tooth a while ago, but this had developed to the point where my mouth was swollen and I was in so much pain that I couldn’t eat. I was so relieved when I called the practice and they said they could see me the same day! The experience was actually fine, brilliant! My dentist gave me a course of antibiotics and I made a review appointment to see her a week later. I felt things had improved and she examined the area to check that was the case and the infection had gone. I am now totally out of pain and booked in for my 6 month Dental health review and with the hygienist too!"

What to do in an Emergency

Don’t allow any dental discomfort to develop… Call us on 01202 871488 immediately and seek advice. We will always try to offer advice over the phone wherever possible until you are able to come see us at Envisage Dental Ferndown.

Patient Reviews

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Patient reviews

1702 Reviews

5.0
JF

James Fuller

I’ve always feared the dentist. Hugo was superb and made the appointment very comfortable. A very professional and helpful team

DC

Dot Christie

I saw Sue Walker today for a routine check up and I have to say that she is the best! I trust her implicitly and have such faith in her.<br>I'm a nervous patient due to a dental visit abroad that went horribly wrong which resulted in having an immense fear of dentists.<br>Luckily due to Sue and my Hygienist Clare, I now have no fear and can smile with confidence.<br>They're absolutely brilliant.

AO

Alison Ogden

Very happy with my New Patient assessment with Hugo

AT

Andrew Tanner

First class Dentist. Lovely staff.

JM

John Murphy

My dentist, his assistant and all reception staff are excellent- very efficient and friendly.

SJ

Stephanie Jeffery

Put me at ease, told me what they were doing when they did it<br>Very polite and professional

JC

Jane Craigmyle

Great dentist. I’m very well looked after

26th September 2026

Good Location , relaxing surroundings, professional staff, can carry out most/ all Dental work

GB

Grace Barrett

Hugo and Tia just the dream team!! Always so reassuring, so friendly. My ‘terrified of dentists’ 8 year old skips in and skips out because of them!! Thank you

21st September 2026

I was taken early for both dentist and hygienist. Very pleasant ladies all round as always.

20th September 2026

Hugo wes explained everything. Thanks

17th September 2026

I rang early morning to say I had lost a filling, and the dentist fitted me in that afternoon. I was offered 3 options for treatment and the benefits of each were discussed. Very impressive at such short notice!

16th September 2026

My dentist is always keen to know how I am and if I’ve had any problems. If I have she addresses them

CM

C M

I'm a nervous patient but have experienced nothing but kindness and understanding from Envisage. The girls on reception are bright and cheery, always a welcoming smile. The surroundings are calm, clean and comfortable.<br>I've found visiting regularly for a number of years now has really helped my anxiety no end and of course the health if my mouth!

12th September 2026

Tom explained each stage of the procedure and was very reassuring.Tayla his dental nurse is great support. The reception staff who are always very helpful

11th September 2026

Professional and friendly staff, both reception and dentist

CW

Chris Wilkinson

I rather expect a first class service. So,actually getting it is unremarkable! Truth is,I felt very comfortable with all aspects of the visit, not least that the cheerfulness matches the professionalism. Could hope that it was less expensive ,but that's an ageing "thing"!!

9th September 2026

All staff are very polite and everything is explained in detail. Excellent communication, care in a friendly atmosphere.

7th September 2026

Staff are always friendly and professional. Treatment options are always discussed and lots of information given to me. Surgery is always spotlessly clean and the treatment couches are comfortable.

5th September 2026

Everybody there is obviously a top of the line professional, very friendly, attentive, understanding, take their time to get everything right, Envisage are pure quality, best dentist I've had by miles.

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