Maria's dental emergency

Maria had been experiencing toothache - enduring 6 weeks of pain, reaching the point where she could no longer eat. At this point Maria booked an emergency appointment with us at Envisage Dental Ferndown. She called the clinic first thing in the morning and we booked her in within a few hours to see the dentist.

What we did

We saw Maria as soon as we could. Although our dentists are booked up well in advance we always leave a few appointments each day for the unforeseen emergency. When Maria came in, we took time to understand the problem and then used a digital X-Ray to help diagnose the issue as well as examine the tooth and surrounding areas carefully.

Outcome

The X-Ray showed Maria had an infection. Our dentist prescribed a course of antibiotics and invited Maria back a week later to ensure the problem had been resolved.

What did Maria say?

"I have been going to Envisage Dental Ferndown for over 25 years and I wouldn't consider changing to another clinic as I am always happy with service. I always get a warm and friendly welcome from all the team. I felt a few twinges with my tooth a while ago, but this had developed to the point where my mouth was swollen and I was in so much pain that I couldn’t eat. I was so relieved when I called the practice and they said they could see me the same day! The experience was actually fine, brilliant! My dentist gave me a course of antibiotics and I made a review appointment to see her a week later. I felt things had improved and she examined the area to check that was the case and the infection had gone. I am now totally out of pain and booked in for my 6 month Dental health review and with the hygienist too!"

What to do in an Emergency

Don’t allow any dental discomfort to develop… Call us on 01202 871488 immediately and seek advice. We will always try to offer advice over the phone wherever possible until you are able to come see us at Envisage Dental Ferndown.

Patient Reviews

People are talking about us

The biggest complement we receive is when our patients refer their friends and family to Envisage Dental Ferndown. In fact, we have built much of our practice on these valued, trusted recommendations over the years. Read our reviews to hear why our patients are recommending us…

Patient reviews

1578 Reviews

5.0

28th April 2026

friendly efficient staff and good communication and treatment

28th April 2026

Claire is the perfect hygienist - very caring and gentle. I hadn’t seen Hugo before. He was very good, put me at ease and was very informative.

26th April 2026

Extremely friendly and professional. Tom Rowland and Taylor, his nurse are welcoming & friendly.

25th April 2026

The thorough treatment and the friendliness ofThe clinic.

25th April 2026

Hugo was very welcoming. He explained everything he was doing and gave lots of helpful advise on teeth care with demonstrations. He listened to my concerns and explained treatment options clearly and allowed me time to make my decision.

25th April 2026

Highly professional and very friendly. They were dealing with an emergency in the waiting as I arrived . I was very impressed with the team work , especially the receptionist who had to deal with everything. I changed to Envisage due to a bad experience at a previous dentist. Their care for patients is excellent and would not go anywhere else now and highly recommend them , especially for anyone anxious about going to the dentist/hygienist.

24th April 2026

All members of the team are efficient & friendlyI have been very nervous of going to dentists before I joined the practice, but I know I am in good hands which makes things a lot easier. My oral health has also improved a lot since going regularly for dentist & hygiene visits.

24th April 2026

My first experience with Olga and the new cleaning system and both were very pleasant.

23rd April 2026

Everyone is very friendly and talk you through what they are doing and ensure you are ok throughout the appointment

23rd April 2026

I am listened to, Sue understood and treated me with respect.

18th April 2026

It’s nice to be able to feel like you are listened too and given options for the best treatment

RC

Robert Collier

Highly recommend Envisage Dental Practice and Dr Haseeb. Friendly and welcoming team, don’t push unnecessary treatments and focus on what’s actually needed. Thank you

16th April 2026

The dentist i saw, Tom Rowlands, puts you at ease the moment you walk into the surgery. Explains full treatment. Definitely recommend Envisage.

15th April 2026

I have been attending this dentist surgery for 40 years and have had the best treatment. I have been put at ease and everything explained to me to help me relax.

15th April 2026

Olga my hygienist is incredible So friendly and made me feel comfortable

15th April 2026

Caring and friendly staff and made me feel at ease as I'm not very fond of the dentist like most.

JG

joan girdler

I am very pleased with the service I receive at this surgery.

12th April 2026

All staff very friendly and polite. Dentist was very professional and explained everything clearly and carefullyI had to change my appointment day a couple of weeks before I was to attend. This was done easily and efficiently.

LC

Lorraine du Casse

Ibrahim identified Hair line cracks in my tooth, booked in for filling next day. Totally painless experience and new filling feels so much better than the old one I had. Lovely smooth finish. Highly recommend Ibrahim and his lovely nurse Tia

10th April 2026

Filling was carried out with great care, Ibrahim made sure that it felt completely comfortable before I was allowed to leave the chair.

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