Dentistry done differently

Sara diagnosed the problem as being a recurring abscess problem as predicted by Sue Walker after a previous visit. Despite Sara's sterling efforts and using the maximum allowable anaesthetic she was unable to deaden the pain due to the inflammation of the abscess. She then prescribed a course of anti-biotic capsules to alleviate the infection so that a further attempt to extract the offending tooth. All treatment options were explained and a further appointment made for extraction. Sara and the dental nurse were brilliant. Many thanks. Adrian Hansen.

The hygienist and dental nurse were both very caring and informative.

The reception staff acknowledged and greeted me on arrival. The Hygienist explained what was going to be done during the appointment. I didn’t feel any pain during the procedure. Overall, everyone was very friendly.

Claire is an excellent hygienist. I have been seeing her for many years and am very satisfied with her treatment and professionalism.I was going to contact the practice manager as I was horrified at the cost of my treatment as it had increased by almost £20 since my last visit (5months ago) due to new equipment. Patients should be informed of any increase beforehand so that they can decide whether they wish to go ahead with treatment or not. I am in future going to have to visit the practice less often due to the exorbitant cost of a 30 minute appt.. I appreciate that it is Envisage who set the price and not the hygienist.’

The procedure was fully explained to me before it started and I was given the opportunity to ask questions and receive sensible answers. Both the dentist and the nurse were really kind and knowledgeable

Everyone is happy, polite and approachable.

Staff are very helpful and caring. Everywhere appears very clean.

As a slightly nervous patient Sarah was extremely patient and carried out the treatment with the minimum of fuss. Everything was well explained and the treatment itself was quick and completely pain free, despite a crumbling tooth. Sarah was extremely professional and efficient, I couldn't recommend you're practice, and Sarah in particular, more highly.

Nice facility, nice people.I attended the Dentist then after xrays I had a session with the hygeinist

They are all lovely, always asks about my family etc, always have time to listen to me & about my work as well, keep up the great work they always make sure I'm ok & happy after each appointment & they come out to the reception with me tell me always lovely to see you & take care until we see you next time & you know where we are if you need us.

Very friendly staff, putting my fears to rest. Very thorough treatment with lots of explanations. Clear treatment plan, again with explanation of why it was considered to be the best way forward.

Appointment was on time, my grandson was treated perfectly, he felt relaxed.

My molar had broken, needed to be seen asap. My usual dentist was away so saw Has. Very respectful and understood that I am a nervous patient. He explained what he would be doing and that Sarah and I should discuss the way forward with this tooth. Very polite gentleman.

Sue Walker is friendly yet professional. Explains what’s happening , what’s she’s doing and offers advice on cleaning and the way forward

Everything fully explained. Never feel 'rushed' to move onto the next patient. Clean, light and welcoming waiting and treatment rooms.

All the staff put you at ease and are all nice and helpful.They keep up with all the new innovations and equipment that make a visit there, a more comfortable experience.I no longer dread a dentist visit ! Great magazines in the waiting room too

Ease of booking. Dentist was very helpful and listened to my queries and questions. My problems were sorted to my satisfaction.

Sue Walker, nurse and reception staff are always very nice putting me at ease whilst on my appointment which I really appreciate as I suffer with anxiety.Thank you

I saw Sarah Mussell and her assistant Mia regarding a broken tooth. I was very nervous about how it would be rectified but it was immediately sorted and we discussed my options going forward. Thank you girls !

Easy booking and help staff overall a good experience.